I forgot my password.

If you click on the login button, you will see an option just below the submit button with “Forgot password?”. Fill this in with your e-mail address and voilá, your password will be e-mailed to you! If the website returns ‘Email does not match. Please correct’ there is no account on our website associated with this e-mail address.

I registered just a minute ago, but I can’t login

We manually activate all the customer accounts on our website, simply for better service. This does not happen immediately, but we check regularly throughout the day for new registrees. Normally your account will be activated within 24 hours on a working day and you will be notified by e-mail!

What is the minimum order?

The first order you place with Cortina should be a minimum of €350,- ex. VAT. After this order you are free to order below this limit. Customers in the Netherlands and Belgium get free shipping above this amount, but will have to pay for shipping if the order is below €350,-.

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